I’ve been asked to support a charity from a member I don’t know very well, is this a scam?

You should never send money to anyone you meet online; just as you would never give money to someone you recently met in a pub or cafe.

For more information and advice on staying safe online, read our safety article.

Never send money to other members; however desperate the situation may seem.

You could risk your details being used for identity theft or money laundering which is a criminal offence.

While we are confident that our measures ensure a high level of security, we urge members to maintain vigilance while dating online and report any suspicious profiles to safeguard other members.

We encourage all members to report any behaviour they deem inappropriate.

To make your dating experience as safe as possible, we’ve laid down simple and easy-to-follow advice on how to spot people who might not be as trustworthy as you think.

A scammer is anyone using disingenuously to trick or scam other members, normally by asking for money.

Scammers may go as far as sending fake documentation to corroborate their claims such as: photocopied plane tickets, visa requirements and passport information .